TERMS OF SALES
Article 1 – Application
These general conditions of sale apply, as part of the distance selling service, to all sales concluded through the website shop.carbonara-tech.ch
Article 2 – Price
The prices of our products are indicated in Swiss Francs inclusive of all taxes, excluding shipping costs. All orders, whatever their origin, are payable in Swiss Francs. Promotional prices: promotions are offered on our products for a specific period. Carbonara-tech.ch reserves the right to modify its prices at any time but the products will be invoiced on the basis of the rates in force at the time of the order, subject to availability. Price and product availability information is subject to change and is for informational purposes only.
Article 3 – Order
We undertake to accept your order in the terms of these general conditions of sale on our website: shop.carbonara-tech.ch.
Article 4 – Validation
When you click on the validation button after the ordering process, you declare to accept this one as well as the entirety of the present general conditions of sale, entirely and without reserve. The data recorded by carbonara-tech.ch constitute the proof of all transactions made by its customers. The data recorded by the payment system is proof of financial transactions.
Article 5 – Availability
Our product offers and prices are valid while stocks last. The indications on the availability of the products are provided at the time of the placing of order when adding the product in your basket. They are provided for information only. In case of unavailability of product after placing your order, we will notify you either by mail or by phone. You can then request the cancellation or exchange of your order. In case of total unavailability of the goods, your order will be canceled and you will be refunded immediately. In case of partial delivery, our customer service will contact you to obtain your agreement for an exchange, a refund, a time of receipt or a credit on a future order.
Article 6 – Delivery
Subject to special stipulation or temporary unavailability, the products are delivered within 10 working days in Switzerland and according to postal deadlines in the rest of the world, to the address that you indicated during the process of placing an order. Delivery is deemed to be executed from the time the product is made available to the customer, as evidenced by the delivery of a delivery note. It is the responsibility of the recipient to check the shipments upon arrival thereof and make all reservations and justified claims. The exchange of any product declared, a posteriori, spoiled during the transport, without any reserve was emitted at the reception of the parcel, will not be able to be taken care of. We send the goods registered, with signature to reception of the recipient, to keep at all times a trace of the package in case of non-delivery (theft, loss …). The prices are inclusive of VAT, except shipping costs. Any customs fees for deliveries outside Switzerland are the responsibility of the customer. Before an order, the customer is required to inquire about the laws in force in his country regarding the import of carbon fiber products. He is therefore responsible for the contents of the package and the company Carbonara Tech can not be engaged if a package is blocked by customs. The customer can not be refunded the amount of the object seized.
Article 7 – Postage
Shipping costs include a contribution to packing costs + postage costs. Remember to group all your items on one order.
Article 8 – Method of payment
Payments are accepted by credit card or paypal account. To avoid any risk of misappropriation of your credit card, carbonara-tech.ch undertakes never to transmit your order information to a third party.
Article 9 – Retention of title
The products remain the property of carbonara-tech.ch until full payment of the price, if necessary plus interest. This provision does not preclude the transfer to the customer, risks of loss or deterioration from the moment the products have left our premises.
Article 10 – Liability
Carbonara-tech.ch can not be held responsible in case of force majeure, disruption or total or partial strike including postal services and means of transport and / or communications, flood, fire.
Article 11 – Intellectual Property
All elements of the Carbonara-tech.ch website are and remain the exclusive intellectual property of Carbonara-tech.ch. Nobody is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site that are software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written consent of carbonara-tech.ch
Article 12 – Warranty conditions
The warranty does not apply to the repair of damage resulting from an external cause (accident, disassembly and repair). It also does not apply if the problem arises from the use of a product not coming from the site carbonara-tech.ch or misuse (with accessories not compatible or poor maintenance). The products sold by carbonara-tech.ch are guaranteed according to the mode and the duration of guarantee proposed by the manufacturer. Procedure to follow in case of start-up of the guarantee: Beforehand, you will have to contact the customer service in the contact section of the site. Your defective parts must be returned to us at the indicated address. Your parts will be tested by our technicians to determine the cause of the failure. If all the warranty conditions are met, then the defective parts will be changed. If the parts are not defective, but the problem lies in the way of using the product, the cost of return are the responsibility of the customer and payable in advance.
Article 13 – Return of goods
The customer has a period of 7 days from the receipt of the order to exercise his right of withdrawal without having to justify or pay penalties, except, if necessary, postage. When the 7 day period expires on a Saturday, a Sunday or a holiday or holiday, it is extended until the next working day. When the right of withdrawal is exercised, the trader is obliged to refund the consumer without delay and no later than 30 days following the date on which this right is exercised. This right does not apply, however, to custom-made products and special orders specifically requested by a customer. The merchandise must not be used or returned to a state other than that received on delivery. This right applies only to natural persons. All returns must be reported, in advance, to our customer service. In exchange, the buyer will receive a refund within a maximum period of 30 days. Only products returned as a whole, in their original packaging intact and intact, and in perfect condition of resale will be taken back. Any product that has been damaged, or whose original packaging has been damaged, will not be refunded, returned or exchanged. This right of withdrawal is exercised without penalty, with the exception of shipping and return. In the event of the exercise of the right of retraction, the consumer has the choice to ask for either the refund of the sums paid, or the exchange of the product. In the case of an exchange, the return will be at the expense of the consumer
2) Data collection
Carbonara-Tech collects data related to your access and use of the Services, in particular Carbonara-Tech may collect your personal data concerning your name, addresses, billing information, e-mail address, IP address, or other information that may be used to identify or contact you in connection with access and use of the Services (“Personal Data”)
3) Use of Personal Data collected
Carbonara-Tech uses the collected Personal Data transmitted, for the execution of the Services for which the data were collected, such as ordering our products via the Site, sending newsletters or to keep a history of your orders to better serve you upon subsequent access or use.
4) Third party sites
5) Communication to third parties
Carbonara Tech does not communicate your Personal Data to third parties, except our partners and / or subcontractors, to the extent necessary for the performance of the Services, their management and their payments, such as UBS SA
8) Right of access and rectification
Upon request and unless otherwise required by law, Carbonara-Tech will provide you with a summary of the data collected and processed. Upon request and subject to contrary mandatory law, you will have the opportunity to correct, update, modify or delete this information by sending an e-mail to the address mentioned on the Site.
9) Applicable law and jurisdiction